Course Fee

Course Summary

This course is approved for 2 hours of continuing education credits by Missouri POST.

Who Should Take This Course

  • Law Enforcement Patrol Officers/ Supervisors
  • Detectives and Investigators
  • Medicolegal Death Investigators
  • Coroners
  • Interested Students 

Communication is not cliche and conflict does not just go away—on its own. 

 Effective leaders are committed to improving communication and resolving conflict with courage, intentionality, and commitment. Yet, communication is continually an invisible drain for most people, stealing time, energy, money, resources, and even relationships from individuals and organizations. 

In this course, you will learn how to plug the drains keeping you from the results you want and need. Influencing well begins by communicating well. It’s not enough to know what you need to do, wisdom means implementation.

In the first part, you will find out how to deal with 12 foundational issues in communication. These often overlooked, yet simple and powerful techniques, will enhance understanding, increase efficiency, and improve relationships. 

In the second half, learn the best approaches for having difficult dialogues, how to diffuse emotions that magnify conflicts, and insights on invisible drains hiding beneath the surface. Real people asking real questions real-time about their real-life conflicts make the content in this session especially relevant to the 21st-century woman or man. When you learn how to relate more effectively in your personal and professional relationships, you will increase your productivity, profitability, and peace, at work and at home.

This is an online video training and is designed to be interactive with students by random quizzes and a final exam. Student login and time are tracked per student to verify the time spent in the course if needed.   Testing cannot be done until the videos are watched.  Many of the videos have a unique symbol or picture that will appear prominently in the video and is part of the test questions, this will ensure the video has been watched. Certificates will only be available for print after the successful completion of the course material. 

Each certificate will indicate that it was an online training and will note the approval control number and the CLEE hours given.


Course Fee

Course curriculum

  • 01

    Course Introduction and Welcome

    • Content Integrity and Copyright Notice

    • Content and Copyright Notice Acknowledgment

    • Welcome to your new course

    • Join the Private Facebook Community

  • 02

    Unrecognized Communication Drains in your Organization

    • Communication Drains Part 1-2

    • Communication Drains Part 2-2

    • Quiz: Pluggin Communication Drains

  • 03

    Unrecognized Conflict Drains in your Organization

    • Conflict Drains Part 1-2

    • Conflict Drains Part 2-2

    • Quiz: Plugging Conflict Drains

  • 04

    Reading and Resources

    • Law Enforcement CLEE Request


  • I’m not currently in this field, can I still take the course?

    Yes. This course is open to students who are wanting to enter the field of death investigation as well as working professionals. It is our goal to help you prepare for the job you are wanting by providing nationally accepted training.

  • How long do I have access to the course?

    You will have access to the course material for six months. This, however, does not take into account natural disasters or a major interruption in business.

  • Do we get a certificate at the end?

    The course is an all-inclusive course. So, each student will receive a certificate at the end of all course work denoting credits and approval numbers along with the date of completion.

  • What if I want to talk to someone before I register?

    If you have other questions, please email us or call our academy directly at 1-888-556-0177.

  • What is your refund policy?

    The refund formula is as follows: Students may request a refund of an online course tuition prior to 30-days after purchase and if less than 50% of the course content has been accessed. Refunds are calculated based on the percentage of accessed content. For example, if 10% completed then a 90% refund will be issued, if 25% completed is 75% refund, and so on. *No refund will be given after 30 days or if completion is 50% or more* Multiple payments for the same course: In cases where the student made extra payment (same course bought multiple times) for the same course, a refund will be issued upon request. There will be a 3.7% transaction cost charged by credit card processor per transaction. All online training courses are tested extensively on all types of systems, browsers, and devices. We can assist you to get started with the course if you are having any trouble.


Anita’s work in the area of PTSD and Compassion Fatigue has helped shape many agency’s way of looking at the metal health and vitally of their investigators. Her teaching style brings tuff topics into an easy to apply perspective. She is considered an expert in team building, stress management, conflict resolution, and developing interaction guidelines for dealing with surviving family. Anita is an award-winning author. Her titles include Amazon best seller: Getting Through What You Can’t Get Over, Barbour Publishing, First Hired, Last Fired — How to Become Irreplaceable in Any Job Market, Leafwood Publishing, Death Defied-Life Defined: A Miracle Man’s Memoir, and contributor to The Change: Insights Into Self Empowerment Book #4. Her books are available at major and independent bookstores, Amazon, plus several online retailers.

Anita Brooks