Course Summary

This course is approved for 4 hours of continuing education credits by Missouri POST.

Who Should Take This Course

  • Law Enforcement Patrol Officers/ Supervisors
  • Detectives and Investigators
  • Medicolegal Death Investigators
  • Coroners
  • Interested Students 

Officers face many challenges when investigating a critical incident. Those challenges include the accuracy of eyewitness testimony. Eyewitness testimony is a complex issue and its reliability is often questioned. It is important that an officer understands some of the elements that tend to affect the accuracy of such testimony and recognize some of the factors that may distort a witness’s perception.

This course will discuss the Human Factors theory as it relates to memory and recall and explains the different categories of memory and how memory is stored and recalled.  The instructors also discuss how high-stress incidents can have a negative impact on witness recall and how we, as investigators, have to be careful not to influence the recall of a witness with our own pre-knowledge bias. 

The course also gives actionable guidelines for using cognitive interview techniques and defines the five best practices for obtaining eyewitness identification. 

This is an online video training and is designed to be interactive with students by random quizzes and a final exam. Student login and time are tracked per student to verify the time spent in the course if needed.   Testing cannot be done until the videos are watched.  Many of the videos have a unique symbol or picture that will appear prominently in the video and is part of the test questions, this will ensure the video has been watched. Certificates will only be available for print after the successful completion of the course material. 

Each certificate will indicate that it was an online training and will note the approval control number and the CLEE hours given.


Course curriculum

  • 01

    Course Introduction and Welcome

    Show Content
    • Content Integrity and Copyright Notice

    • Content and Copyright Notice Acknowledgment

    • Welcome to your new course

  • 02

    Memory and Reconstructive Process

    Show Content
    • How information is stored in memory

    • Memory Reconstructive Process

    • Quiz: Memory and Reconstructive Process

  • 03

    Categories of Memory

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    • Categories of Memory Part One

    • Categories of Memory Part Two

    • Quiz: Categories of Memory

  • 04

    Eye Witness Accounts

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    • Eye Witness Accounts

    • Quiz: Eye Witness Accounts

  • 05

    Cognitive Interview Process

    Show Content
    • Benefits of Cognitive Interview

    • Witness Interview Process

    • Quiz: Interview Process

  • 06

    Photo Lineups

    Show Content
    • Conducting Photo Lineups

    • Quiz: Photo Lineups

  • 07

    Reading and Resources

    Show Content
    • DOJ Interview Guidelines

    • Impact of Eye Witness Testimony

    • Law Enforcement CLEE Request


  • I’m not currently in this field, can I still take the course?

    Yes. This course is open to students who are wanting to enter the field of death investigation as well as working professionals. It is our goal to help you prepare for the job you are wanting by providing nationally accepted training.

  • How long do I have access to the course?

    You will have access to the course material for six months. This, however, does not take into account natural disasters or a major interruption in business.

  • Do we get a certificate at the end?

    The course is an all-inclusive course. So, each student will receive a certificate at the end of all course work denoting credits and approval numbers along with the date of completion.

  • What if I want to talk to someone before I register?

    If you have other questions, please email us or call our academy directly at 1-888-556-0177.


Major Mark E. Bailey recently closed out his 24- year career as the Director of the Marine Corps’ Military Police School. He holds a Bachelor’s Degree in Political Science/Criminal Justice from North Carolina State University, and a Master’s Degree in Military Studies from The Marine Corps University. He is a graduate of the FBI National Academy (251st Session). Mark has served in numerous law enforcement assignments including: Watch Commander, Operations Officer (Patrol, K-9 and SRT), Services Officer, Director of Security and Emergency Services (Police, Fire and EMS), and Chief of Police for a 600-man department.

Major Mark Bailey, USMC Ret.



Joe Weber is currently a senior partner and licensed investigator in the firm of Weber & Associates. His firm provides law enforcement consultation and investigative services for insurance companies, attorneys, and financial institutions. Weber & Associates develops and presents law enforcement training to jurisdictions throughout the Midwest. This training focuses on the staffing and operations of jail facilities with special emphasis on practices that limit the facility’s liabilities in connection with conditions of confinement. Joe also serves as an adjunct instructor and program developer for the Missouri Sheriff’s Association and provides criminal justice planning for the Goldberg Group Architects

Joe Weber