4.6 /5
(31)

15
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Basic Principles of Conflict (11 minutes)
Five Primary Causes of Conflict (19 minutes)
Knowing When Conflict is Out of Line (14 minutes)
Quiz: Principles and Causes of Conflict
How Conflict is Resolved ( 14 minutes)
Qualities of a Peacemaker (20 minutes)
Quiz: Resolving Conflict
10 Tips for Resolving Conflict
Ideas for Better Communication
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4.6 /5
(31)

  • Joseph
    (4)
    Conflict videos - needs focus?

    I found myself wishing for one or two word captions on screen for each essential point.

  • Donna
    (5)
    Very well presented

  • Josh
    (5)
    Managing workplace conflict

    appropriate content

  • GLENN
    (4)
    workplace conflict

    long and drawn out but good info

  • Chad
    (5)
    Too Long

    This a very lengthy portion of the material, Felt like I would never get through it.

  • Char
    (5)
    Managing Workplace Conflict

    Awesome class.

  • Tiffany
    (5)

  • Hugh
    (5)
    Good

    interesting. Maybe have. An actual conflict and see how it was worked out

  • Stewart
    (5)
    Good content

    Very informative

  • Brian
    (5)
    Using soon.

    Good information. Unfortunately, I plan to use these lessons soon.

  • Karen
    (5)
    Managing workplace conflict

  • Joseph K.
    (5)
    Excellent Topic

    Alot of useful and essential material

  • Jennifer
    (5)
    easy to understand

    great information

  • Hannah
    (5)
    Great Tips and Discussion

    The discussion was very easy to understand and had great tips - especially for those of us that have a hard time in social situations. The only suggestion I have would be to leave the word or whatever it is you are displaying on screen up until you are ready to move to the next slide.

  • DeeAnn
    (5)
    Managing workplace Conflict

    Good

  • James
    (4)
    There was some good discussion

    Good ideas to carry forward

  • Robert
    (5)
    Managing Workplace Conflict

    Material was very relevant to my job as a leader, but not necessarily relevant to coroners.

  • Amy
    (5)
    Managing Conflict

    Hard to sit through. Needed more visuals. No ability to rewind if I miss something while taking notes.

  • John
    (5)
    Managing Workplace Conflict Course

    Excellent course which covered the difficult subject of conflict. For myself, I am more of a visual learner, so being able to see the main points on a written slide would have helped me to grasp and retain the information better (I use the pause button to read and absorb the written points as necessary).

  • John
    (5)
    Very Informative

    Lots of good information in dealing with workplace conflicts and what it takes to be a peacemaker.

  • David
    (3)
    Managing Workplace Conflict

  • Rosa
    (5)
    Great course, I learned a lot.

    Great information to apply to life situation.

  • Dorothy
    (4)
    Title was right.

    Text was very helpful

  • Esteban
    (5)
    Great!

    Great!

  • Jennifer
    (5)
    Good title

    Well presented with clear key takeaway points.

  • Steve
    (3)
    Managing workplace conflict

    Although I found this course to be extremely dry it was educational

  • Rick
    (3)
    cor

    cor

  • Carshena
    (5)
    Describes what the title entails

    Good for a work presentation

  • Jason
    (5)
    managing conflict

    There were lots of informative ideas and insights on how to deal with conflict. These apply at home as well as the workplace.

  • Michael
    (3)
    Workplace conflict

    Opinion based, lacks data.

  • James
    (5)
    Wonderful information

    The information was great, very informative.

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