4.5 /5
(23)

15
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Basic Principles of Conflict (11 minutes)
Five Primary Causes of Conflict (19 minutes)
Knowing When Conflict is Out of Line (14 minutes)
Quiz: Principles and Causes of Conflict
How Conflict is Resolved ( 14 minutes)
Qualities of a Peacemaker (20 minutes)
Quiz: Resolving Conflict
10 Tips for Resolving Conflict
Ideas for Better Communication
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Law Enforcement CLEE Request

4.5 /5
(23)

  • Josh
    (5)
    Managing workplace conflict

    appropriate content

  • Chad
    (5)
    Too Long

    This a very lengthy portion of the material, Felt like I would never get through it.

  • Tiffany
    (5)

  • Steve
    (3)
    Managing workplace conflict

    Although I found this course to be extremely dry it was educational

  • Karen
    (5)
    Managing workplace conflict

  • Donna
    (5)
    Very well presented

  • Dorothy
    (4)
    Title was right.

    Text was very helpful

  • Joseph K.
    (5)
    Excellent Topic

    Alot of useful and essential material

  • Brian
    (5)
    Using soon.

    Good information. Unfortunately, I plan to use these lessons soon.

  • Esteban
    (5)
    Great!

    Great!

  • Rick
    (3)
    cor

    cor

  • Jennifer
    (5)
    Good title

    Well presented with clear key takeaway points.

  • Carshena
    (5)
    Describes what the title entails

    Good for a work presentation

  • John
    (5)
    Very Informative

    Lots of good information in dealing with workplace conflicts and what it takes to be a peacemaker.

  • DeeAnn
    (5)
    Managing workplace Conflict

    Good

  • Hugh
    (5)
    Good

    interesting. Maybe have. An actual conflict and see how it was worked out

  • James
    (4)
    There was some good discussion

    Good ideas to carry forward

  • Joseph
    (4)
    Conflict videos - needs focus?

    I found myself wishing for one or two word captions on screen for each essential point.

  • Robert
    (5)
    Managing Workplace Conflict

    Material was very relevant to my job as a leader, but not necessarily relevant to coroners.

  • Michael
    (3)
    Workplace conflict

    Opinion based, lacks data.

  • Jennifer
    (5)
    easy to understand

    great information

  • David
    (3)
    Managing Workplace Conflict

  • John
    (5)
    Managing Workplace Conflict Course

    Excellent course which covered the difficult subject of conflict. For myself, I am more of a visual learner, so being able to see the main points on a written slide would have helped me to grasp and retain the information better (I use the pause button to read and absorb the written points as necessary).

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