15
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Basic Principles of Conflict (11 minutes)
Five Primary Causes of Conflict (19 minutes)
Knowing When Conflict is Out of Line (14 minutes)
Quiz: Principles and Causes of Conflict
How Conflict is Resolved ( 14 minutes)
Qualities of a Peacemaker (20 minutes)
Quiz: Resolving Conflict
10 Tips for Resolving Conflict
Ideas for Better Communication
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Josh
Managing workplace conflict
appropriate content
Chad
Too Long
This a very lengthy portion of the material, Felt like I would never get through it.
Brian
Using soon.
Good information. Unfortunately, I plan to use these lessons soon.
Rick
cor
cor
Jennifer
Good title
Well presented with clear key takeaway points.
Steve
Managing workplace conflict
Although I found this course to be extremely dry it was educational
Karen
Managing workplace conflict
Donna
Very well presented
Dorothy
Title was right.
Text was very helpful
Joseph K.
Excellent Topic
Alot of useful and essential material
Esteban
Great!
Great!
Tiffany
Carshena
Describes what the title entails
Good for a work presentation
John
Very Informative
Lots of good information in dealing with workplace conflicts and what it takes to be a peacemaker.
DeeAnn
Managing workplace Conflict
Good
Hugh
Good
interesting. Maybe have. An actual conflict and see how it was worked out
James
There was some good discussion
Good ideas to carry forward
Joseph
Conflict videos - needs focus?
I found myself wishing for one or two word captions on screen for each essential point.
Robert
Managing Workplace Conflict
Material was very relevant to my job as a leader, but not necessarily relevant to coroners.
Michael
Workplace conflict
Opinion based, lacks data.
Jennifer
easy to understand
great information
David
Managing Workplace Conflict
John
Managing Workplace Conflict Course
Excellent course which covered the difficult subject of conflict. For myself, I am more of a visual learner, so being able to see the main points on a written slide would have helped me to grasp and retain the information better (I use the pause button to read and absorb the written points as necessary).
Jason
managing conflict
There were lots of informative ideas and insights on how to deal with conflict. These apply at home as well as the workplace.